Terms of service
Last Updated: 22 September 2026
OVERVIEW
This website is operated by LESTER COMMERCE LTD, trading as Elite Treadmills. Throughout the site, the terms “we”, “us” and “our” refer to Elite Treadmills.
Elite Treadmills operates this website and online store, including all related information, content, features, tools, products and services offered to you (collectively, the “Services”). Our online store is powered by Shopify.
These Terms of Service (“Terms”) set out the terms and conditions governing your use of our website and Services and your purchase of products from us.
By visiting our website, using our Services and/or purchasing something from us, you agree to be bound by these Terms, together with our Privacy Policy, Refund Policy, Shipping Policy and any other policies referred to within these Terms.
Nothing in these Terms affects your statutory rights as a consumer under applicable UK law.
If you do not agree to these Terms, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
You must be at least 18 years old, or otherwise legally capable of entering into a binding contract, to place an order with us.
When using our Services or placing an order, you may be asked to provide information including your name, email address, telephone number, billing information, payment information and delivery address.
You agree that the information you provide is accurate, current and complete.
If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials and for activity carried out through your account.
You must notify us promptly if you believe your account has been accessed without authorisation.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions and other information displayed on our website are accurate.
However, colours and appearance may vary depending on your device, display settings and other factors.
Product images are for illustrative purposes and minor differences may exist between images and the product supplied.
We reserve the right to modify product information, specifications and availability where appropriate.
We may discontinue products or limit the quantities available at any time.
Nothing in this section excludes your statutory rights in relation to goods that are faulty, not as described or otherwise fail to meet requirements imposed by applicable consumer law.
SECTION 3 – ORDERS AND CONTRACT FORMATION
When you place an order through our website, you are making an offer to purchase the products contained within your order.
Receiving an automated order acknowledgement does not necessarily mean that your order has been accepted.
A binding contract between you and Elite Treadmills is formed when we confirm that we have accepted your order.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- A product is unavailable.
- There is an obvious pricing or product-description error.
- Payment cannot be authorised.
- We suspect fraudulent or unauthorised activity.
- We cannot deliver to the address provided.
- Applicable law prevents us from fulfilling the order.
If we cannot accept an order after you have paid, we will refund the relevant amount.
Please check your order carefully before submitting it.
Your rights to cancel, return or exchange products are explained in our Refund Policy and are subject to your statutory consumer rights.
SECTION 4 – PRICES AND PAYMENT
Prices displayed on our website are stated in pounds sterling (£) unless otherwise indicated.
Where applicable, prices include VAT unless stated otherwise.
Delivery charges, where applicable, will be displayed before you complete your purchase.
We reserve the right to change our prices at any time. Changes will not affect orders that have already been accepted.
We may offer discounts, promotional codes or other promotions from time to time. Additional terms may apply to individual promotions.
You agree to provide accurate and complete billing and payment information.
Payment must be authorised before an order can be processed.
Payments may be processed by third-party payment providers. Your use of those services may also be subject to their applicable terms and privacy policies.
SECTION 5 – SHIPPING AND DELIVERY
We aim to deliver products within the estimated delivery timeframe provided when you place your order.
Delivery dates and times may be estimates and can be affected by circumstances outside our reasonable control.
If delivery is delayed, your legal rights will depend on the circumstances and applicable consumer law.
Risk in the goods passes to you when the goods come into your physical possession or the possession of a person identified by you to receive them, except where applicable law provides otherwise.
Further information about delivery areas, estimated times and other delivery arrangements is available in our Shipping Policy.
SECTION 6 – RETURNS, CANCELLATIONS AND REFUNDS
Your rights to cancel an order, return products and receive a refund are set out in our Refund Policy.
Nothing in our Refund Policy or these Terms limits your statutory rights under applicable UK consumer law.
Where you are purchasing as a consumer, you may have statutory cancellation rights for certain online purchases. Exceptions can apply depending on the nature of the product and circumstances.
If a product is faulty, damaged or not as described, you may also have rights and remedies under UK consumer law.
Please contact us at info@elitetreadmills.co.uk if you experience a problem with your order.
SECTION 7 – INTELLECTUAL PROPERTY
Unless otherwise stated, the content available through our Services, including our branding, logos, text, graphics, photographs, videos, website design and other materials, belongs to Elite Treadmills, our licensors or other relevant rights holders.
This content is protected by applicable intellectual property laws.
You may use our website for lawful personal and non-commercial purposes.
You must not reproduce, distribute, modify, republish, commercially exploit or otherwise use our content without our prior permission, except where permitted by law.
Third-party names, logos and trademarks displayed on our website remain the property of their respective owners.
SECTION 8 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to features, applications or services supplied by third parties.
We do not necessarily control these third-party services, and your use of them may be subject to additional terms and privacy policies.
You should review the applicable third-party terms before using those services.
We may introduce new features, tools or services in the future. Unless otherwise stated, these will form part of the Services and will be subject to these Terms.
SECTION 9 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the content, availability, security or privacy practices of independent third-party websites.
Following a third-party link is at your own discretion.
Any purchases or arrangements you make with a third party are between you and that third party unless expressly stated otherwise.
SECTION 10 – SHOPIFY
Our online store is hosted and supported by Shopify.
Shopify provides the ecommerce technology that enables us to offer our products and Services online.
Purchases made from Elite Treadmills are contracts between you and LESTER COMMERCE LTD trading as Elite Treadmills, rather than Shopify.
Shopify may process certain personal information in connection with providing its services. Further information about the handling of personal information is available in our Privacy Policy and Shopify's applicable privacy information.
SECTION 11 – PRIVACY
Our collection and use of personal information is governed by our Privacy Policy.
Our Privacy Policy explains, among other things, what personal information we collect, how and why we process it, who we may share it with, how long we retain it and your rights under applicable data protection law.
By using our Services, you acknowledge that personal information may also be processed by service providers we use to operate our website and fulfil orders, including Shopify and other appropriate third-party providers.
SECTION 12 – CUSTOMER REVIEWS AND FEEDBACK
If you voluntarily provide reviews, feedback, photographs, suggestions or other content to us, you confirm that you have the necessary rights to provide that material.
You grant us permission to use, reproduce and display that material where reasonably necessary for our business, marketing and Services, subject to applicable law.
You must not submit content that is unlawful, defamatory, abusive, misleading, obscene, infringes another person's intellectual property or privacy rights, or contains malicious software.
We reserve the right to remove inappropriate content where reasonably necessary.
SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to matters such as product descriptions, specifications, prices, promotions, availability or delivery.
We reserve the right to correct errors and update information where necessary.
Where an error affects an order you have placed, we will act in accordance with applicable consumer law and contact you where appropriate.
SECTION 14 – PROHIBITED USES
You may only use our website and Services for lawful purposes.
You must not use our Services:
- For unlawful or fraudulent purposes.
- To violate the rights of another person.
- To infringe intellectual property rights.
- To distribute malware, viruses or other harmful code.
- To attempt to gain unauthorised access to our systems.
- To interfere with the security or operation of our website.
- To collect other users' personal information unlawfully.
- To send spam or other unauthorised communications.
- To impersonate another person or organisation.
- To engage in conduct that may damage our website, Services, business or users.
We may suspend or restrict access to our Services where we reasonably believe these Terms have been breached.
SECTION 15 – AVAILABILITY OF OUR WEBSITE
We aim to keep our website and Services available, but we cannot guarantee uninterrupted or error-free access.
We may temporarily suspend, withdraw or restrict all or part of the website for maintenance, security, technical or operational reasons.
We are not responsible for interruptions caused by circumstances outside our reasonable control.
SECTION 16 – PRODUCT USE AND SAFETY
Treadmills and other fitness equipment must be assembled, installed, maintained and used in accordance with the manufacturer's instructions and safety guidance supplied with the product.
You are responsible for ensuring that equipment is used appropriately and in a suitable environment.
Where professional assembly or installation is required or recommended by the manufacturer, you should follow that guidance.
Nothing in these Terms excludes or limits liability where it would be unlawful for us to do so.
SECTION 17 – WARRANTIES
Products sold by Elite Treadmills may be supplied with a manufacturer's warranty.
The duration and conditions of warranties can vary between products and manufacturers.
Any manufacturer's warranty is additional to, and does not replace or restrict, your statutory rights as a consumer.
Please refer to the relevant product information or contact us if you require information regarding a particular product's warranty.
SECTION 18 – LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.
If you are a consumer, we are responsible for losses that are a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.
We are not responsible for losses that were not foreseeable when the contract was formed.
We supply products for private and domestic use unless expressly stated otherwise.
If you use products for commercial, business or resale purposes, different rights and limitations may apply.
Nothing in this section affects your statutory consumer rights.
SECTION 19 – EVENTS OUTSIDE OUR CONTROL
We will not be responsible for delays or failures caused by events outside our reasonable control.
These may include severe weather, transport disruption, strikes, supply-chain disruption, natural disasters, government action, telecommunications failures or other circumstances that we could not reasonably prevent.
Where such an event materially affects our ability to fulfil an order, we will take reasonable steps to minimise the impact and communicate with you where appropriate.
Your statutory rights remain unaffected.
SECTION 20 – TERMINATION
You may stop using our Services at any time.
We may suspend or terminate access to our Services where you materially breach these Terms, use our Services unlawfully or engage in activity that threatens the security or operation of our Services.
Provisions which by their nature should continue after termination will remain in effect.
SECTION 21 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.
The remaining provisions will continue in full force and effect.
SECTION 22 – WAIVER
If we do not immediately exercise a right or remedy available to us under these Terms, this does not mean that we have waived that right or remedy.
Any waiver must be expressly given and will apply only to the particular circumstances for which it was given.
SECTION 23 – GOVERNING LAW AND JURISDICTION
These Terms and any contract between you and Elite Treadmills are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.
If you live in England or Wales, the courts of England and Wales will generally have jurisdiction over disputes relating to these Terms.
If you live elsewhere in the United Kingdom, you may also have the right to bring proceedings in your local courts where applicable.
Nothing in this section deprives you of mandatory rights available to you under applicable consumer law.
SECTION 24 – CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices, technologies or legal requirements.
The latest version will be published on this page.
Where changes materially affect an existing contractual relationship with you, we will handle those changes in accordance with applicable law.
The date at the top of these Terms indicates when they were last updated.
SECTION 25 – SMS MARKETING AND MOBILE MESSAGING
Elite Treadmills may offer customers the opportunity to receive marketing communications by SMS/text message.
By opting in you agree to receive recurring automated promotional and personalized marketing text messages from Elite Treadmills at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase.
By opting in, you confirm that you are authorised to use the mobile telephone number you provide.
Our SMS communications may include promotional offers, discounts, product information, marketing messages and cart reminders.
Your participation in our SMS marketing programme is voluntary and you are not required to consent to SMS marketing in order to purchase products from Elite Treadmills.
You may withdraw your consent to receive marketing SMS messages at any time by replying STOP to a message. You may reply HELP for assistance or contact us at info@elitetreadmills.co.uk.
Message frequency may vary depending on your interactions with Elite Treadmills and the marketing communications being sent. Your mobile network provider may charge you for sending or receiving SMS messages in accordance with your mobile plan.
We may use third-party service providers, including Klaviyo, to facilitate and deliver our SMS marketing programme.
The collection, processing and protection of your mobile number, SMS consent information and other personal information is governed by our Privacy Policy.
We reserve the right to modify, suspend or discontinue our SMS marketing programme, subject to applicable law.
This section incorporates the disclosure you provided. Klaviyo's current guidance says SMS disclosure language should address recurring marketing messages, message frequency, message/data rates, STOP/HELP instructions and the fact that consent is not a condition of purchase.
SECTION 26 – CONTACT INFORMATION
Questions regarding these Terms of Service can be sent to:
LESTER COMMERCE LTD
Trading as Elite Treadmills
Company Number: 17378913
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
Telephone: 0333 090 1250
Email: info@elitetreadmills.co.uk